Serenity Alma Heights - Ex Serenity Fun City Hotel Makadi Bay, Makadi Bay - Reviews, Rooms Options & Prices 2025

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About the Resort

36 Km, Hurghada Safaga Road, Makadi Bay, Egypt

Serenity Alma Heights - Ex Serenity Fun City is located in Makadi Bay, Egypt, showcasing an array of family-friendly attractions and accommodations. The resort's Aqua Park features 26 water slides, making it a unique destination for both relaxation and entertainment. Its architecture blends engaging design elements with lush gardens, creating an inviting atmosphere. Proximity to the Red Sea enhances its appeal, offering stunning views and excellent diving opportunities.

Location

Situated in the scenic area of Makadi Bay, the resort is close to various local attractions, including Makadi Bay Aqua Park and Madinat Makadi Golf Resort. A shared beach with a sister hotel offers direct access to the coastline. Transportation options include a complimentary beach shuttle, making it convenient for guests to explore the region.

Rooms

The resort offers a variety of accommodations, including family rooms, triple rooms, and twin/double rooms. Each room features air conditioning, a minibar, and a balcony with garden views. Family rooms can accommodate up to two children under 12 who stay free of charge. Guests enjoy amenities such as flat-screen TVs and en-suite bathrooms equipped with showers.

Eat & Drink

Guests can choose from multiple onsite restaurants, which include Italian, Oriental, Asian, and food court options. Each restaurant showcases international cuisines and signature dishes tailored for various palates. An all-inclusive dining experience allows guests to enjoy meals and drinks throughout their stay.

Leisure & Business

The resort boasts an aqua park with numerous slides and pools designed for guests of all ages. Leisure facilities include a full-service spa offering treatments such as massages, body treatments, and facials. Guests can also access water sports, gym facilities, and a children's playground, ensuring entertainment for the entire family.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Premium Triple Room

Max:

2 persons

35 m²

Bed options:

3 Single beds

Garden view

Shower

Balcony

room details

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Family One-Bedroom Room

Max:

2 persons

35 m²

Bed options:

3 Single beds

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Makadi Bay 1.7 mi

Airports

Hurghada International (HRG) 22.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Fun Water Park!

“The water park was an absolute highlight, featuring exciting slides and a fantastic kids' area that kept my children entertained for hours.” view full review

Spacious Living Area

“I loved the spacious living area in our upgraded family room, providing a comfortable space for my family to relax together after a long day.” view full review

Delicious Italian!

“The Italian a la carte restaurant was a delightful experience, offering authentic flavors that I couldn't get enough of during our stay.” view full review

Accessible Areas

“The common areas were well-designed with wheelchair access, ensuring everyone could enjoy the facilities without any hassle.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Private beach
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Pool tables
Darts
Table tennis
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

36 Km, Hurghada Safaga Road, Makadi Bay, Egypt

Map view

36 Km, Hurghada Safaga Road, Makadi Bay, Egypt

City landmarks

Makadi Bay

1.8 mi

Shopping Arcade

1.2 mi

Ceasear

1.5 mi

Hurghada

Madinat Makadi Golf Resort

1.6 mi

Theatre

1.5 mi

Subaqua Dive Centre Sunrise

1.9 mi

Makadi Bay

Club Azur Resort

1.9 mi

Amphitheatre

2.0 mi

Broadway Theatre

Animation Amphitheatre

2.0 mi

Disco

2.0 mi

Amusement Park

Makadi Water World

2.6 mi

Orascom Makadi Mall

2.2 mi

Amusement Park

Makadi Bay Aqua Park

2.6 mi

Makadi Aqua Park

2.6 mi

Big Dayz Water Sport Center

2.8 mi

Restaurants

Al Zaeem Cafe

4800 ft

El-Salam Grand Rotana Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the resort and would come back

Spacious rooms

Friendly staff

Limited dining variety

Cleanliness issues

8.0/10

Great

Rooms

7.4

Location

8.0

Service

9.1

Dining

5.7

4.5/5 based on 2655 reviews

#5 of 32 hotels in Makadi Bay based on Tripadvisor

Hudson

United Kingdom, January 2025

7.0/10

My stay at the hotel had its ups and downs. The view from my room on the 4th floor was nothing short of amazing, and the overall cleanliness of the hotel was commendable. However, the rooms did have a couple of issues that took quite a while to sort out, and I found the dining options lacking in variety, especially for kids. Despite these drawbacks, the friendly staff made my experience more enjoyable.

Rooms

7.0

The room was very large and clean, offering an amazing view from the 4th floor. Unfortunately, we faced some issues that took three days to resolve, and it was quite a trek being a 15-minute walk to the reception.

Service

9.0

The service was very friendly and helpful. Romany at reception was particularly generous, offering free accommodation due to our dilemma, and Ahmet, our cleaner, was fantastic.

Location

8.0

The hotel is conveniently located, with great amenities like a cinema and plenty of games, although some parts were closed for refurbishments. There are also various food kiosks available if you prefer something other than the main restaurant.

Dining

5.0

Dining was a bit of a disappointment for me, especially as I was hoping for a full English breakfast. There were many options available, but I found the choices for kids to be quite limited.

Facilities

6.0

The facilities were decent, with a clean and well-maintained pool area, but it was a little disappointing that half the water park was closed for refurbishments.

Stephen

United States of America, January 2025

7.4/10

I had a nice stay at the hotel. The location was convenient, and the staff were friendly and helpful. However, the rooms were a bit dated, with tiles falling off and some maintenance issues, which impacted my overall experience. Dining was decent but could use a wider variety, particularly for breakfast. All in all, it was an enjoyable visit with some room for improvement.

Rooms

6.0

The rooms were clean, but nothing special. I noticed some tiles falling off and a few issues with the shower and patio light. It was a bit dusty, but overall, they had what I needed.

Service

9.0

The service was great! The staff, especially Mahmood from the food court and lobby bar, were incredibly friendly and supportive. I felt welcomed every day during my stay.

Location

8.0

The hotel is in a good location with plenty of amenities nearby, although some maintenance could make it more visually appealing. It was nice to have bar kiosks for food throughout the day.

Dining

7.0

Dining had its highs and lows. Breakfast could be improved as the choices were quite limited, but I enjoyed the outside BBQ and had decent options for lunch and dinner.

Facilities

7.0

The facilities were nice, especially the pool areas, but they could use some extra attention for maintenance. Overall, you can find a good variety of things to do.

Edmund

United Kingdom, December 2024

7.4/10

The hotel has a great family-friendly atmosphere, with excellent entertainment for kids and friendly staff that really made us feel welcome. The rooms were clean but could use a bit more attention to detail. The location is nice, near Lunar Park and the kids' pool was heated, which we loved. However, the dining options were somewhat underwhelming and could have offered more variety for kids.

Rooms

7.0

The rooms were clean, but the level of attention to detail could improve.

Service

9.0

Staff were incredibly friendly and helpful, always ready with a smile.

Location

8.0

The location is great, just a short walk from the fun at Lunar Park.

Dining

5.0

Dining was not bad, but there definitely could be more variety, especially for kids.

Facilities

8.0

The facilities are enjoyable, with a heated kids' pool and plenty of sunbeds.

Frederic

United States of America, November 2024

8.0/10

I had a wonderful stay at this hotel! The rooms were spacious, clean, and well-tended, which made a great impression. The staff was super friendly and always eager to help. However, I found the dining area to be a bit crowded, and the food options could use some improvement. Overall, it's a great place for families, with fantastic amenities like the aqua park and Luna park.

Rooms

8.0

The rooms were very big and clean, easily accommodating my family. There were lovely towel sculptures left daily that really delighted my kids.

Service

9.0

The service was top-notch; the staff was always attentive and greeted us with smiles. They really made our experience enjoyable!

Location

8.0

The location was convenient with many areas for relaxation, including access to a lovely beach and various dining kiosks around the hotel.

Dining

6.0

While the variety was good, I found the dining experience itself to be a bit crowded at times, which detracted from the overall enjoyment.

Facilities

9.0

The facilities were impressive, especially the aqua park and Luna park, which were perfect for our kids. We had a blast there!

Rachel

United States of America, November 2024

6.8/10

The hotel is conveniently located about halfway up the hill, which allows for beautiful sunset views every evening. The rooms were spacious enough for my family, but I wouldn't say they matched the standards of a 4 or 5-star resort, more like a solid 3-star. While the staff was generally friendly and helpful, I did notice some cleanliness issues at the waves pool that need attention. Overall, it's decent for a family vacation, but lower your expectations a bit on luxury.

Rooms

7.0

My room was spacious and on the ground floor as requested, but it definitely didn't feel like a 4 or 5-star experience. It was cozy enough for my family, though.

Service

8.0

The service was generally okay with a few exceptions. The friendly staff were quick to assist us, and they even had first aid tools handy, which was reassuring.

Location

8.0

Located about halfway up the hill, the hotel had a nice view and was convenient, though you need to get up early to claim a good spot by the pool. It’s great for families, especially with kids.

Dining

5.0

The dining options were pretty basic and sadly repetitive. While there was some variety, especially for adults, the kids' menu lacked creativity and wasn’t particularly exciting.

Facilities

6.0

The facilities, especially the waves pool, could use some cleaning. Although the amenities were decent, they didn't feel overly luxurious or well-maintained.

Spacious rooms

Limited dining variety

Ray

United States of America, November 2024

7.8/10

The hotel provided a clean and comfortable stay with excellent service from the friendly staff. The variety of food and drinks offered was amazing, but the dining experience could be improved, particularly during breakfast hours. While the location was well-maintained and visually appealing, there were some inconveniences with the elevators and gym hours. Overall, I found it to be a decent value for money, but some areas need attention.

Rooms

8.0

The rooms were well furnished and always clean, although I missed the towel art that I've seen at other hotels.

Service

9.0

The service was very professional and responsive to our requests, and the staff were incredibly friendly. They really listened to our feedback, which made a big difference.

Location

7.0

The hotel grounds were kept beautiful, with tidy gardens and amenities. However, the small elevators were a real hassle, and the gym closed too early for my liking.

Dining

7.0

The food variety was impressive with tasty options; however, the breakfast choices were limited, which led to long queues at the omelette station.

Facilities

8.0

The pool area was very clean and enjoyable, making it a great spot to relax.

Friendly staff

Limited breakfast choices

Oliver

United Kingdom, November 2024

8.0/10

I had a lovely stay at the hotel, which was clean and comfortable, with a fantastic family-friendly atmosphere. The staff were incredibly friendly and made me feel welcome. The location is great, just a short drive from the airport and close to different area attractions. However, I found the dining options a bit lacking, especially for kids. Overall, it was good value for money, though some areas could use a bit of improvement.

Rooms

7.0

The 2-bedroom units were clean and comfortable, although a little dated in design.

Service

10.0

The service was amazing, especially from Ahmed at reception and the hardworking room staff who shared fascinating insights about the area.

Location

9.0

The hotel is conveniently located just 25-30 minutes from the airport, and the staff keeps the premises beautifully maintained.

Dining

6.0

The breakfast had extensive choices, although I wished for a bit more variety, especially with options for kids.

Facilities

8.0

The amenities were great, especially the family pool, which was heated—perfect for kids!

Frederick

United Kingdom, September 2024

7.6/10

I had a mostly positive experience at this hotel. The rooms were cleaned every day and came with fresh towels, which was nice, but they felt a bit dated. The hotel's location is fantastic, being close to the bus station and providing convenient shuttle service. However, the dining options could definitely use more variety, especially for kids, which was a bit of a letdown. Overall, it's a decent stay with a friendly staff that made the experience enjoyable.

Rooms

7.0

The rooms were cleaned daily by a very nice and helpful cleaner, and fresh towels were provided. However, I found them to be a bit outdated.

Service

9.0

The service was excellent, as the staff was polite, helpful, and always available to assist with our requests.

Location

9.0

The hotel's location is very good, close to the Makadi bus station and with accessible free parking and airport shuttle options.

Dining

5.0

The dining experience lacked variety, especially for children, which was disappointing as I thought there could have been more options.

Facilities

8.0

The facilities were well-maintained, notably the heated kids' pool, which was a hit with my family.

Jennifer

United Kingdom, September 2024

7.8/10

I had a lovely stay at this hotel with a fantastic family-friendly atmosphere. The rooms were luxurious and spacious, which is a plus, but I did find the dining options a bit lacking, especially for kids. The staff were absolutely amazing and went out of their way to help. While the location was quite good, I felt it could be a little more convenient in terms of access.

Rooms

9.0

The rooms were luxurious, spacious, and had a nice small balcony.

Service

10.0

The staff were friendly and attentive, always ready to help with anything we needed.

Location

7.0

The hotel has a decent location, but some access routes can be a bit long and inconvenient.

Dining

5.0

The dining options were quite limited, which was disappointing, especially for children who are picky eaters.

Facilities

8.0

Facilities were nice and well maintained, but I expected more variety in dining.

Lisa

United States of America, August 2024

7.6/10

My stay at the hotel was really enjoyable, with clean and comfy rooms and a family-friendly atmosphere. The staff was very friendly, especially towards my kids, and I appreciated the great amenities and access to the beach. However, the dining options could use some improvement, especially during breakfast. While the location was decent, some facilities like the elevators could be better maintained.

Rooms

8.0

The rooms were simple but nice and clean, providing a cozy atmosphere with comfortable beds.

Service

9.0

The staff worked really hard to ensure a great experience, and I want to give a special thanks to Muhammed for his amazing towel animals.

Location

8.0

The hotel is well-located near the beach, making it convenient for relaxing by the water and enjoying the amenities.

Dining

6.0

The dining experience was satisfactory, but I found the breakfast choices to be less appealing and limited compared to other meals.